Refund policy

🛍️ Returns

• Items can be returned within 7 days of delivery.

• Products must be unused, in original packaging, and with proof of purchase.

• Certain items (e.g., personal care, intimate wear) are non‑returnable for hygiene reasons.

💵 Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping charges are non‑refundable unless the product was defective or incorrect.

🔄 Exchanges

• We only replace items if they are defective or damaged.

• For exchanges, contact us at support email with your order details.

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the item was faulty or incorrect.

• Please use a trackable shipping service to ensure your return reaches us.